Contact Spencer & Jackson
Whether you’re booking a stay in Oxford, arranging accommodation for a team, or a landlord exploring short let management, you’ll deal with us directly. We usually reply the same day.
- PHONE: +44 203 947 9747
- WHATSAPP: 0742 986 6063
- EMAIL: enquiries@spencerandjackson.com
- HOURS: Mon–Fri 9am–6pm, Sat 9am–3pm, Sun closed
- REGISTERED OFFICE (CORRESPONDENCE ONLY): 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
Our serviced apartments are in Oxford. Your exact address and check-in details are sent before arrival.
How Can We Help?
However you contact Spencer & Jackson, by phone, WhatsApp, email or the form above, you’ll speak to our own small team, never a call centre or a booking agent. Choose the option that fits you best below.
Booking a Stay
Book your Oxford serviced apartment direct for our best available rate, with nothing extra added on top.
Company Stays
Weekly and monthly blocks for teams, contractors and relocations, with cleaning included and monthly invoicing.
Landlords
Find out how our Oxford Airbnb management works, from 15% of net booking revenue. Book a free, no-obligation call.
What to Include in Your Message
When you contact Spencer & Jackson, a few details help us reply with the right answer first time, without lots of back and forth.
Booking a Stay
Your dates, the number of guests, and the reason for your visit, whether that’s work, family, a hospital stay or the university, so we can suggest the right apartment.
Company Stays
How many people need accommodation, the expected length of the project, whether you need parking, and the company name for invoicing.
Landlords
Your property’s postcode, the number of bedrooms, and whether it’s currently let, empty or being refurbished. We’ll give you an honest view of whether it suits short lets, and an income estimate if it does.
Contact Spencer & Jackson: FAQs
How quickly do you reply?
We usually reply the same day. Our team is available Monday to Friday, 9am to 6pm, and Saturday, 9am to 3pm. Messages sent outside these hours are answered on the next working day.
Can I visit your office?
Our Covent Garden address is our registered office and is used for correspondence only. Our serviced apartments are in Oxford, in the city centre and Headington, and your exact address and check-in details are sent before you arrive.
Can you invoice my company?
Yes. For company and longer stays we can invoice monthly in advance, and we’re happy to agree weekly or monthly blocks with cleaning included.
What time is check-in and check-out?
Self check-in is from 4pm via a secure key safe, and check-out is by 11am. Your welcome guide and check-in details are sent before you arrive.
Can I book directly instead of through Airbnb?
Yes. Booking direct on our website gives you our best available rate, and you deal with our team from enquiry to check-out. Every booking is verified through SafeGuest, with a £150 security deposit that is only charged in the event of damage or a breach of house rules.
Which areas do you cover for landlords?
We manage 1–3 bedroom flats and houses in Oxford postcodes OX1, OX2, OX3 and OX4. We don’t currently cover other areas.
Is parking available?
Our two-bedroom city centre duplex and our three-bedroom house in Headington each come with a free allocated parking space. For our other apartments, we’ll point you to the nearest car parks.
Can I extend my stay?
You’re welcome to ask. Extensions are subject to availability and pricing, so message us as early as you can and we’ll let you know what we can offer.
